This was a very disappointing experience. I came with my husband and my son (6yrs old) so they could enjoy a pedicure together, but things did not go as expected. We arrived without an appointment and asked if they could do a pedicure for two people. We were told that we could wait about 30 minutes, and we agreed because we understood that we did not have an appointment. However, we ended up waiting much longer than 30 minutes. They seated my husband first, but not my son. I understood that they were busy, so I tried to be patient. However, when other customers arrived, they decided to seat them instead and told me those customers had appointments. This was very frustrating because, after making us wait almost an hour, the reason they gave for not serving my son was that he did not have an appointment, which meant we would have had to wait at least another hour for his turn. He is only 6 years old. It’s not like they would have had to spend a lot of time or do a lot of work on him. It would have been much more courteous and honest if they had simply told us from the beginning that they already had scheduled appointments and would not be able to accommodate us. I would have completely understood. Instead, they made us wait unnecessarily. My main reason for coming was for my husband and son to share this experience together, not separately. If they were not going to be able to do that, I could have simply given my son a pedicure at home. Unfortunately, this experience left me very disappointed with the service.